SOAPSUPER OPERATIONS AI PROCEDURES
All work

Operations

Country-office delivery with regional responsibility

At UN Women, I connected programme delivery with budgets, procurement, financial processing and country-office operations, working directly with office leadership, regional colleagues and headquarters.

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INPUTS

What I worked with

  • Programme requirements, budgets and forecasts across concurrent portfolios
  • Purchase orders, invoices, supplier records and pending payments
  • Regional guidance, system changes and managerial decisions

MY CONTRIBUTION

How I approached it

I carried out procurement focal-point and case-manager work, connecting programme requirements, suppliers, documentation and the approval process.

I held four signed delegations covering Regional Office Supplier Maintenance, Regional Office Voucher Creation, North Macedonia ICT Focal Point and North Macedonia Asset Focal Point.

I processed PO and non-PO vouchers, resolved matching exceptions, routed approvals and followed payments through to completion.

I reconciled outstanding and expected invoices against purchase-order balances and explained amendment requirements directly to headquarters procurement.

I developed and tracked operational budgets, contributed to revisions and forecasts, and worked with office leadership on risks and delivery priorities. I also represented North Macedonia in regional operational meetings.

I coordinated with regional and other country offices and UNDP counterparts, handled HR focal-point responsibilities including recruitment coordination and everyday HR questions, and maintained shared operational knowledge. I completed the 2021 greenhouse-gas inventory exercise in 2022.

OUTPUTS

What the work produced

  • Reconciled invoices, payment follow-through and clear amendment requests
  • Supplier and financial records maintained through delegated system roles
  • Budget follow-through, management visibility and continuity across programmes
  • Practical support for colleagues and suppliers during systems change

Scope of my contribution

Delegated supplier maintenance, voucher creation, ICT and asset functions, alongside procurement case management, HR coordination and financial follow-through.

WHERE THIS EXPERIENCE TRANSFERS

Cross-functional operations, accountable financial workflows, supplier management and distributed programme delivery.

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